Shipping + Returns
Shipping Information
At Kelly Girl Creations, we take pride in ensuring your order is carefully packaged and shipped in a timely manner. All orders are processed promptly and shipped via reliable carriers to ensure safe delivery. Shipping costs will be calculated at checkout and are based on your location and order size.
Once your order is shipped, you’ll receive a confirmation email with tracking information so you can follow your package right to your door.
Returns Policy
We want you to be completely satisfied with your purchase. If for any reason you’re not, we gladly accept returns within 14 days of receipt.
To initiate a return, please follow these steps:
1. Contact us at khjadach@yahoo.com with your order number and reason for return.
2. Once your return is approved, ship the item back to us in its original, unused condition.
3. Upon receipt and inspection of the returned item, we will issue a refund to your original payment method.
Please note that shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.
If you have any questions or concerns, feel free to reach out to us—we’re here to help!